I was using my MY CLOUD EX2 ULTRA device for over 2 months.
Now, I cannot login using the mycloud web site or mycloud application.
Website shows the device not found, check the firware version, or reboot the device.
I have done both, still no help.
Anybody help ??
The issue is with cloud accessing of EX2 Ultra. What are all things will be changed if I reset the device?
Do I have to re-do all the configuration in my device if I reset it?.
Now the issue is fixed. There was a power failure, because of that, all the users signed up for the cloud access were deleted. Now I have again signed up the users for the cloud device and mycould.com access. Now this is working.
Resetting the device is easy to say, but will be bad idea if I have done that.