My Book World issues

I have a customer, I do pc support, who has a World Book NAS that no longer turns on. I tried to take it appart to check the data on the drives but short of breaking the plastic I don’t know how to do this. Is there a way or is there a service center near Brisbane, AU. that can take this thing apart for me?

Try contacting WD directly for this

AFAIK they don’t have service centers