My book world edition white light

When I switch on the computer Memeo comes up with error report and send report, I am unable to open wd back up. I am on a net work with one computer in my home and that computer is backing up. And my husband can open wd anywhere back up…

What should I do

thanks

Anne

Did Memeo come with the My Book World?  What os are you running?  Your husband can or can’t open WD Anywhere Backup?  What’s the error say?