My Book World Edition II stuck after firmware update

So I decided to update my firmware to 1.02.14. The update process completed with 100%. It then started the reboot process and now the device is just stuck with the bottom white light lit. I can’t access the device and I can’t turn it off. Holding the power button in does nothing. It has been sitting there like this for about 3 hours now. I know the update screen said the whole process might take a while… but is this normal? Should it be taking this long to complete the update?

Well, it finally sorted itself out after about 5 hours. All working good now with latest firmware.

glad to know it’s working