I have a My Book World Edition II (white lights) that has stopped responding to the web browser access.
The unit has 2 x 1TB drives and, apart from the inability to access, its lights seem to indicate that it is operating normally.
When I disconnect the network cable and re-connect it, I get the notification e-mails. It responds to pings, it appears in the arp table of my computer. I have disabled all the antivirus softwares (AVG, Windows) and am still unable to access it. When I reboot the MBW however, I AM able to access its web server for only a few seconds–I get a screen saying that it is starting up, with a progress bar that stops at 5%. No further access is available after that.
I have tried resetting the unit (20 second press on reset button), it seem to be successful because the MBW does all the alternate light sequences, then shuts down and restarts but there is no change with my issue. One remark here however, after this reset, the unit still comes back on the same IP address as before -192.168.2.18- so that means it is still obtaining the IP address from my DHCP router. I have tried connecting with my laptop with simply a cross-over cable (by setting my PC to 192.168.2.19) and again, I can ping the MBW, but not access it over http.
Also, the WD discovery tool doesn’t see the unit either.
Unfortunately, I never enabled SSH when web access was available.
I have a backup from January, but I’d like to try recuperating as much as possible.
Do I have any options?