My Book World Edition II DataVolume Degraded

I own a World Edition II with a “Degraded” message in the Advanced/Storage/Manage Volume section. There is a disk icon with a 2 above it. I have owned this unit for about a year hoping to use it as a backup. 

Can someone tell me if it is disk 2 that is having the issue, Im really hoping not to lose all my data. Ive called TS only to be told it is out of warranty and that I should have had a backup. Im not kidding I was told exactly that.

The only log entries I have are…

 12/24 11:32:56  memoryalpha syslog.info miocrawler: >>>>>>>>>>> retrying 0
 12/24 11:32:56  memoryalpha syslog.err miocrawler: *** failed to create thumbnail /CacheVolume/transcodingcache/8F3AB5153B40E19154E7A1DFB5AF460F.417B1A77.jpg, source /shares/Public/Shared Pictures/Butterfly/_vti_cnf/117.JPG
 12/24 11:32:55  memoryalpha syslog.err miocrawler: **** Error Trans_Thread(): Failed mc_convert() path /shares/Public/Shared Pictures/Butterfly/_vti_cnf/116.JPG, isFile 1, type 0
 12/24 11:32:53  memoryalpha syslog.info miocrawler: >>>>>>>>>>> retrying 1
 12/24 11:32:53  memoryalpha syslog.err miocrawler: *** failed to create thumbnail /CacheVolume/transcodingcache/34D6824E435FCC124D7040F6BA66E280.417B1A77.jpg, source /shares/Public/Shared Pictures/Butterfly/_vti_cnf/116.JPG
 12/24 11:32:51  memoryalpha syslog.info miocrawler: >>>>>>>>>>> retrying 0
 12/24 11:32:50  memoryalpha syslog.err miocrawler: *** failed to create thumbnail /CacheVolume/transcodingcache/34D6824E435FCC124D7040F6BA66E280.417B1A77.jpg, source /shares/Public/Shared Pictures/Butterfly/_vti_cnf/116.JPG
 12/24 11:32:50  memoryalpha syslog.err miocrawler: **** Error Trans_Thread(): Failed mc_convert() path /shares/Public/Shared Pictures/Butterfly/_vti_cnf/115.JPG, isFile 1, type 0
 12/24 11:32:48  memoryalpha syslog.info miocrawler: >>>>>>>>>>> retrying 1
 12/24 11:32:48  memoryalpha syslog.err miocrawler: *** failed to create thumbnail /CacheVolume/transcodingcache/22DAF948B907AD9C43B1DBAEC846F383.417B1A77.jpg, source /shares/Public/Shared Pictures/Butterfly/_vti_cnf/115.JPG
 12/24 11:32:45  memoryalpha syslog.info miocrawler: >>>>>>>>>>> retrying 0
 12/24 11:32:45  memoryalpha syslog.err miocrawler: *** failed to create thumbnail /CacheVolume/transcodingcache/22DAF948B907AD9C43B1DBAEC846F383.417B1A77.jpg, source /shares/Public/Shared Pictures/Butterfly/_vti_cnf/115.JPG
 12/24 11:32:44  memoryalpha syslog.err miocrawler: **** Error Trans_Thread(): Failed mc_convert() path /shares/Public/Shared Pictures/Butterfly/_vti_cnf/114.JPG, isFile 1, type 0
 12/24 11:32:42  memoryalpha syslog.info miocrawler: >>>>>>>>>>> retrying 1

Depends, if you had a RAID 1 then you can just replace the bad drive and then volume will repair itself. If you had a RAID 0 then you’re out of luck since it’s non-recoverable.

How do I tell disk one from disk 2?

Dont you have “A” and “B” labels inside the enclosure ?