I hope someone out there can help me with this or has experienced something similar and has some suggestions.
I have a My Book WD2500D032. I’ve used it for about 3 years on both a desktop and laptop and it has been working with no problem. Recently, whenever I connect it to my laptop via USB, it is not recognized at all. The blue light in the front is on, which I guess means it’s getting power, but whereas when usually I plug it in, it revs up and an explore folders window pops up, the drive just sits idle and isn’t recognized by my laptop. I’ve tried everything from unplugging it and disconnecting the power supply (which worked a couple times) but nothing now seems to be working. I looked in device manager and it is not listed under the USB devices nor is it listed in disk manager as an external hard drive.
It’s worked on this laptop as recently as two nights ago but it just will not recognize at all.
Does anyone have any suggestions on how to try to troubleshoot this?