My book usb 3 firmware upgrade problem

Hallo, I have a WDBACW0020HBK usb3 drive. Its not possible to upgrade the firmware because the error is always the same “Please disconnect all USB devices and connect only the WD drive you want to update; then click Rescan” I follow all the step of the guide but nothing.I tried the procedure in 3 different pc, and nothing. WD smartware indicates me the firmware revision of the drive as 1.008

Your drive is already up to date – it shipped that way.

The updater can’t find an updatable drive because your drive doesn’t need any updating.

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