My Book Thunderbolt Duo Not Detected and Self-ejects

I bought a WD My Book Thunderbolt Duo 4TB external HD a year ago. Recently the HD ejected itself and reconnected again to my iMac. It even produces a funny sound. The on screen panel pops out stated that I should replace the first HDD. Mt Book is still under warranty but there’s no servicing center here in Singapore.

Is My Book first HDD dead? Do I need to replace the 2nd HDD? Seeking some advises.Thank you.

Hello, you can follow the link below for the steps to create the RMA replacement number online. 

How to get an RMA, (Return Merchandise Authorization) or replace a defective product under warranty