WD Community

My Book Studio got cold, doesn't power on

I left my older My Book Studio (I think it is 1 TB but don’t recall) in an unheated office for past few months and when I brought it inside and plugged in the power it isn’t coming on as it has in the past. Is there any chance of reviving it? Any action I can take that might help? If it cannot be powered on is there any way of recovering the files on it?

Hello,

Please be informed that WD does not provide any data recovery services. However, you can contact our preferred data recovery partners for any data recovery service using the following link:

Support for Western Digital Hard Drives | Western Digital

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