My Book Studio Edition shuts off by itself


#1

I have a PowerBook Firewire (the last one before the Intel chip) and OS 10.4.11. A couple of months ago I got a My Book Studio Edition 1 TB. I’m using the Firewire 800 connection. Over the last couple of weeks I find it randomly shuts off and its icon disappears from my desktop.Or sometimes out of nowhere I get an errror message that the HD is not allowed to shut off because it’s in use - and then it doesn’t continue shutting off.  It seems to happen when I’m opening a folder or clicking a triangle to show the contents of a folder, but I’m not certain that’s the only time it happens. The colored beachball spins and then the drive is gone. I have whatever software version came with the drive; I’ve never been told to update it. But then, my OS is far from the newest, either.

Can anyone help me?


#2

you definitely want to go to support.wdc.com and download the software update and the firmware update. I just bought  my drive and was seeing on applestore.com before I bought it to do so.