My Book Studio II Firmware Update - PC Trying to install this download. Installation starts scan and repeatedly gives the message to unplug all usb devices except the WD hard drive. I have already unplugged everything, including my mouse. Several times, I have restarted the computer (Windows XP, desktop) with no usb devices plugged in. Computer Management does not show any usb devices plugged in. How do I reach the point at which I will be able to install this firmware?
Thank you for any help.
4:35 p.m. addition: I did get the firmware update installed. I’m not sure what happened; And I was able to use my mouse in the process.