On my iMac, I conducted the first back up sucessfully but now I appear to be having problems. In the smartware software, I am unable to request another back up because the option to back up has been ‘greyed out’ meaning I can’t select it. I also can’t access the drive settings because that option is also greyed out. It’s almost as though the drive isn’t connected, but it must be, because time machine is currently backing up?
This is my first WD drive, your help is greatly appreciated!