My Book Pro 16TB Fan broke

I bought My Book Pro 16TB- HD from Finnish retailer I took the product back to the retailer and they send the housing back to WD. Now I’ve been waiting new housing 7 weeks which to me is a quite long time. I have 4TB of data on my desk which can’t be read because the drives only work with the housing.

Anybody has ideas how to work around the problem?


Hi santtups,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support

The link below will allow you to call support.

I already tried that but the response was “contact your local dealer”.