My Book external hard drive w/backup software when plugged in, lights up, but my PC with Windows Vista Home Edition will not even recognize that this external hardware has been plugged into my PC. I had this BOOK connected to an older PC with Windows XP …it worked fine until the PC crashed. I have numerous files on MY BOOK and can’t even access MY BOOK. Is there a download available to load to my Windows Vista to make MY BOOK open up?
Hi, did you check on the disk management window to see if it’s recognized there?
No…but I will try to check. Thanks so much for your reply. I’m afraid I am quite PC illiterate when it comes to all of this.
I was able to locate the WDFAT32 formatter and was able to TRY to install the software. It loaded up and says its installed at one moment…then says I need to free up 1575.00MB on my C drive to complete installation.
I then tried to completely format…it advised me I would loose all data on the hardrive. I am assuming that meant all data on the WD Notebook external drive. In any case, nothing happened. I did hear a clicking when the ex.drive starts up…guess that means that the whole notebook has crashed???
Why do you want to format the hard drive on FAT32?
