WD Community

My Book Open and Closes Constantly

Someone please help me.  My WD My Book is possessed.  I have it connected via USB to my laptop.  Here’s the issue:

  • The drive opens and closes multiple times a minute sometimes a second - with no regular interval.
  • I can only access or save things to the drive if I can get it in within it’s crazy opening and closings.
  • By opening and closings, I mean that the MS Explorer pops open to that drive and closes constantly.
  • This takes the focus of the mouse cursor away with it, so anything I’m working gets haulted until I move the cursor back.

I’m struggling because I can’t get any of the information off of the thing and it has all of my backup on it.  I need to access it daily, but now it’s almost nothing more than an expensive bauble on my desk.

Here’s what I have:

  • MS Windows 10 (it did on MS Win8 as well)

WD said it was a power issue.  I’ve changed all of the cords, the power strips, everything.  Nope.  OpenCloseOpenClose…

Please help!

Welcome to the WD Community.

Are you able to test the unit connected to a wall outlet? And if possible, try using a different USB Cable. 

It definitely sounds like the unit is experiencing a connectivity issue.

Support for Western Digital Hard Drives | Western Digital

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