Hi there
I have recently purchased my book live and i cant seem to watch any videos from it on my laptop as it is so slow to load. Is there anything i can do? I bought it to free up space on my computer but now i think i should have bought a standard hard drive…
Any advice much appreciated
Just a couple questions:
Are you connected with wire or wirelessly?
How large, in gigabytes, are the movies you are trying to watch?
There are a lot more variables with a network hard drive than a standard USB or internal one. Perhaps we can identify which is causing the problem.
Thanks a lot for your response.
I’m connecting wirelessly and have tried to watch a couple of programmes of around 200MB each
Unless you are running on Wireless B, or are just in a bad wireless spot, you should be able to stream a little 200mb show.
Can you try transfering a file from your computer to the MBL. While it is transfering click the “More Details” in the file transfer pop-up. What is your transfer speed?
Sorry - can you explain what Wireless B is? Running it at home and wifi here normally fine for streaming videos etc
I just tried transferring a file but cant seem to check the speed (I am using a Mac…)
Thanks again for your help
Wireless B is just an old, slow standard. Some places still have it though.
If you have not had a problem streaming on your network in the past, it should not be a problem now.
Can you copy a file, post the size and how long it took to copy. Then I can see what your network speed is… like if a 200mb file takes 1 min then you are at about 56mbps.
I just want to verify that your network is not the bottleneck before troubleshooting further.
Ah ok thanks - that makes sense. An 160MB file took 1 just under a minute (58s) to copy over
That is more than fast enough…
Let me make sure I understand you correctly:
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So you have coppied the movies over to your MBL.
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You use Finder to locate the MBL and then your movie.
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You then try to watch it.
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The movie does not play smoothly, or does not load.
Is this correct?
Hi there
Yes thats exactly right. I would also add that in general opening MBL and looking at any files is really slow. I have also transfterred my itunes library over and have to wait a few seconds for it to load each song.
This is a little tough…
When you copied the file earlier, and posted the time it took, did you copy it to the MBL? I should have specified that earlier.
I did yes… But strangely it all seems to be working now - i can watch films fine. Seems like it was just some sort of quirk. I’ll no doubt be back if it happens again!
Thanks so much for your help
Awesome… cause I was getting stumped!