Hello,
I’m troubleshooting a wd my book live that my brother in law brought home from work. I’ve been reading the posts here and can’t find exactly the same issue i’m having.
There’s two issues that are immediately obvious to me:
1. On the cd sleeve there is an ip that starts with 169.250.x.x. Do I have to create a different subnet on the router just for it to connect? i’m not sure if the router I’m using has this ability.
2. when I plug it in as per the instructions, the router doesn’t even show it as a connected device. Could this be because of its unique ip range or something more like the other issues here where the device has failed and needs to be replaced?
Any advice would be greatly appreciated.
Thanks!