Hello folks, During the night last night we woke to the smell of what seemed to be a fire somewhere in our home. I removed downlighters / light switches in the hall 3-4am trying to figure out where the smell of electrical / burning was coming from. Then we honed in on our new wifi router which is on top of the AV/network/TV box cabinet in the hall alongside our old WD My Book Live device.
It seemed to be coming from the router so we plugged it out, there seemed to be no more fume so we went back to sleep, obviously a light sleep given the circumstances. Then today I needed to work from home so plugged in the router to see if there was any issue and all seemed well and its functioning fine.
So its clearly been bugging me any my family that we did not really track down the cause of the electrical smell. I changed a flickering LED light bulb but again unlikely this was the cause of the smell.
Then just a few minutes ago I was at the cabinet where we store all our AV / network stuff and noticed the power light to the MyBookLive was not on…strange as the power adapter is plugged in to the socket and switched on…then I move the MyBookLive, the power adapter dropped out of the back and it is a mess of melted black plastic as is the DC IN socket on the device - bingo there is the source of the electrical/fire smell! The DC IN socket on the MyBookLive is full of melted black plastic and even if I had an alternate power adapter I would not be able to power up the device. No idea if the power adapter or the MyBookLive device is the root cause.
So two issues here:
- our family pictures and videos of all the kids for the last 19 years are on this thing
and - more importantly:
- thankfully this thing did not ignite when we were away for a few days vacation recently and start a serious fire
I can post some pictures as needed but a little Googling shows I am not alone in having this happen with a MyBook device:
‘MyBook Live caught fire!’
my device looks exactly like this one in terms of the damage and the melted plastic. I’ll be calling WD for Ireland support during business hours tomorrow for their reaction. Ok this device is probably 10+ years old but they should be aware of the safety issue here and maybe act on it to registered device owners via an advisory.
Does anyone know if the hard drive can be extracted from the device and the data recovered? I have a password setup to access so I assume the data is encrypted somehow - we are upset about the device melting and the scare regarding a ‘fire’ last night, but also very upset we may have lost almost 20 years of family photos!
thanks for any advice, Kevin