My Book Live Duo - replacement of fail drive not rebuilding

HI there, I recently had one of the 3TB drives in my 6tb duo fail and have now replaced the drive but can not seem to initiate the rebuilding of the RAID 1 the duo was set at before the failure. When I first discovered the failure and looked at the disks through the storage section of the UI, it said that the Drive A (the failed one) as rebuilding and a progress bar (which did not finish because of the actual failure). But now having replaced the failed drive the duo does see the new drive, says it’s good, but it does not seem to want to rebuild the RAID 1 setup? How do I initiate the rebuild to the new drive please?

Hello sherlock67,

You should try contacting WD’s Technical Support about this for live assistance and troubleshooting

To Contact WD for Technical Support

http://support.wdc.com/support/case.aspx?lang=en

The link below will allow you to call support

How did you end up fixing it? I have the same problem with all the years of my kid’s videos.