WD Community

My book install stuck at 18%

my book install stuck at 18%

1 Like

Hi @kidkugor,

Please contact the WD Technical Support team for best assistance and troubleshooting:
https://support-en.wd.com/app/ask

This article provides information to give insights about why the back up slows or stops:

Common Causes and Solutions of Slow Backups

What should I do when the transfer stops or slows to a crawl during back-up? Will stopping the back-up and rebooting help?


Actually I have the same problem right now, it’s been 1 hour and still nothing, I am trying to install WD Discovery

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.