downloaded and installed update. When performing back up it stopped in the middle and said file full. Unplugged unit and when it turned back on I had to reinstall the software. When the my book logo shows on the screen it now has a circle wtih a
gauge that goes from green to red with the pointer in the red. It does perform a backup however when I run a diagnostic the quick smart and quick drive are good. The complete drive test stalls on 10% and then cancels. I have 1.7TB free. Should I erase the drive and start over?
The logo with the circle and the gauge is not an indication that you have a bad drive, this is the icon that indicate that you installed the WD Turbo Drivers, it is pointing to the red as an indication of performance.
I know this cause it happens to me to, I installed this drivers and the icon of the drive change, I was going crazy, the drive was working fine. I called WD support and they explained this to me, I look for the drivers, uninstalled and the icon went back to normal, reinstalled and it change again. :smileyvery-happy: **bleep** WD, I almost die of a hearth attack and I suppose that the nice tech guy have a good laugh at my expense…