After I safely removed the Exteranal Hard Drive and plugged it back in I wanted to do backup but when I went in the Backup and Retrieve button are blackened out and I can’t get those back I need to know how thank you.
From the home tab click on on the my book icon to make the backup and retrieve tabs available.
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In my “My book essential USB 3.0” the home does the “Back Up” and “Retrieve” tab is blackened and as suggested in one of earlier solution in the forum, I dont see the option to select both the drive i.e. the laptop harddrive and the my book hard drive from the my book tab of the home page. Can I have guidance to resolve the issue.
