My Book Essential

I have a 3TB My Book Essentials External drive that I got a few years back. It’s been giving me some problem backing up the data. Also, it takes sometimes up to three hours before I can see the folders on the drive; it just keeps doing whatever in the meantime. I was thinking of doing a low level format on the drive and re do the settings for a backup drive. Was wondering which files (all of them) I should download from the support? Are there any software files I should run on the My Book? And which s/w files should I run on the PC? The s/w that came loaded on the drive when I purchased it is not available on the site anymore. What are the benefits and drawbacks of the newer version? I don’t want to save data on the cloud. Any help is greatly appreciated.


You can try to use Data Lifeguard Diagnostic to do low level format on My Book Essential. It would work.