My book essential WDBACW0010HBK

i cant open my wd my book essential ext hard drive on window 10. its model no WDBACW0010HBK, and serial no. WMAVU414124. please help me to save my drive

I have the same problem - surely someone at WD or on this forum has a solution?
My model is similar to yours, but model no. WDBACW0030HBK-01.
It’s been suggested it’s because it’s completely full, though I don’t know how that happened.
I have tried to connect it to 2 different windows 10, and one windows 7 PC, and tried different cables. No good.