My book essential stop working after 3 weeks


I have a 2T external disk. It worked  OK for three weeks on windows7 and Linux machine.

In the last days it was connected to the windows7 machine.

It stops working without any known reason.

I tried to assign a drive letter to the disk using the Computer management.

Now the Computer management recognizes the disk but is shows it as a RAW file system and ask me to format it.

Is there any known solution to the problem?


Hello, it seem that the data is corrupted. If you need to recover your files you can try using a data recovery program, with the help of Google you should be able to find several options. Once you use the data recovery program, you should be able to format the My Book and use it again normally.