The WD Smartmware appears to recognize the HD drive but it does not update the data on my C drive or the WDHD. The WDHD shows up on my computer as a drive, but when I click update in the software on my PC nothing happens. It has been working OK in the past. Firmware and software are current. Additionally, when I click on the VCD (virtual CD) in My Computer nothing happens. Any ideas
Ok, more info for the above problem. When I boot up, the Smarteware Icon in the tray flashes and says “Discovering Drive…” , this continues and only stops when I click on it. The software then opens, but appatantly it does not find the drive, so I can’t save. As I also mentioned, I cant run the VCD in My Computer. Im using Windows 7 and it recognizes the WDND
