Hi,
I am able to see the disk in Disk Management where it is showing as Unknow (Not initialized). When I am initializing it, it is giving error “the request failed due to a fatal device hardware error”.
Is my Hard drive gone and cannot be repaired?
Regards,
Tech2Blog
Hi,
You could refer to the following link: Error
1 Like
Thanks for the link.
I did the “Extended Test” and the result is showing capacity as 0.00 GB. What should I do now?
Test Option: EXTENDED TEST
Model Number: WD My Book 1140
Unit Serial Number: WCAZAXXXXXXX
Firmware Number: 1003
Capacity: 0.00 GB
SMART Status: Not Available
Test Result: PASS
Test Time: 11:43:24, October 12, 2020
Regards,
I also tried to use the ERASE option and I am getting an error: “Delete Partitions error!”