I have a “my book essential”. 2tb … One day i connect my book to my laptop at that time it was working …but when i restart the laptop with the drive connected … it stop working …
the adaptor is working … light is blinking on the drive … showing connected but not showing in my computer
i connected to different laptops and destop … still nothing
i have lot of data in that … and that is very important … i need the data …
PLease help me … how to solve it …
Welcome to the Community.
If your hard drive is not locked then unfortunately this is a sign of data corruption. I’d recommend contacting a specialized service for analysis.
http://support.wdc.com/recovery/index.asp?wdc_lang=en
See if the drive appears on disk management… and we can think about maybe driver curroption
Clean drivers using drivecleanup.zip ( dos program) reboot the computer and see if it solves the issue
Good luck
Triz1
May 28, 2015, 9:39am
#4
Hi!
I had the same problem, and I solved it using a free data recovery software named TestDisk ( http://www.cgsecurity.org/wiki/TestDisk) )
Tutorial by Linglom.com : https://www.youtube.com/watch?v=O_kvJF87Drc
I hope I have helped you or other people.