My book essential - Impossible to install WD SmartWare


#1

Hi,
have a problem with my book essential 1TB.
I changed my internal HDD in notebook. Now I have SSD disc. My book I used to use as external backup device. But when I connected my book essential to notebook again, nothink happened…I supposed, WD SmartWare should to install on my new SSD disc…I am only able to use My Book as an external HDD, but not as automatic bacup device, using WD SmartWare…
Please, what to do, to instal WD SmartWare on my new SSD? WD SmartWare installation file should be placed on my book in factory…but I am not able to start it…
Thank you in advance
Lubo


#2

Hi Lubo_pp,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support


The link below will allow you to call support if you are having trouble with the form.