My Book used to work on Vista operated laptop, but not anymore. On my XP operated desktop it never worked, because from the very beginning the icon was missing from my computer. Now, the icon is missing from both computers. It looks like the computers do not recognize the external hard drive.
As I understand the external drive should show in Disk Management, but it does not. Windows did not rename the drive to a letter that is already in use either. Booting the computer with the external drive will not change anything either. I think it’s there in Device Manager in Disk Drives as WDC WD3200AAJB-00TYA0. I am using CCleaner and AVG PC TuneUp registry cleaners. Could they be the possible cause of the problem? I restored the registry though, also used Microsoft FixIt and got a new USB cable, but of no avail. I also called WD tech support, but with no result. Thanks for those who will try to solve this.