Can any body help me advising about My Book Essential (3TB)…which fell down from 1 foot height…And now I can not access…Awaiting for advices…Thanks!
You’re in the wrong forum.
The correct forum for the MBE is HERE. You might try posting there or asking a moderator to relocate this thread.
… but, if the MBE was physically G-shocked while it was operating, it’s very likely the drive has been damaged, probably beyond repair.