My Book Essential HD fell on the floor- HELP


I have dropped my HD and it hit the floor…Now it the lights are on and all, no noises, but the my PC won’t recognize it when I plug the USB in. 

What happened? 

What should I do?

please help me.

It’s probably dead they aren’t made to bounce like tennis balls.


1 Like

yeah, I though so… 

do you suppose if I put it in a new case it will work?

I doubt it if it’s a drive with Smartware it needs the circuit board for encyrption. The drive it’self may be damaged.