My Book Essential Edition 2.0 Software (All) Shows up Undefined in Windows 7

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1

I recently purchased a WD My Book Essential 2.0 320GB HD for $20 and I have been trying to get the manuals software etc. as it came without anything. I found the Download for MBE2 Softwaer All. When I try to install the windows version all the buttons, options etc. just show up as undefined. Does anyone know why this is happening? Is there somewhere I can download software that is compatable with windows 7 64bit? I have a feeling that what I have downloaded is not a 64bit compatable software.

Thanks

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Do you have the latest version of Flash and Java installed?  Make sure you have all your Windows updates, as well.

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From WD’s site you should be able to tell in the filename since it should say “x64” somewhere…

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As Bill_s mention, just update your Java and flashplayer. This should solve the issue