hello
i have a WD my book essential 1 TB external hdd. Today when i connected it to my windows 11 laptop, it appears as a cd drive. when i double click on it, it says “Please insert a disk into CD Drive (z:)”.
I have a lot of personal stuff on this drive and no other backup. How can i access the contents? It is password protected and I know the password.
I read a lot and viewed a lot of content available online regarding the error and it has not helped me. Please help me sort this. Thank you.