I got the My Book Essential 3TB about 2 months ago from Best Buy.
It was working great until a few days ago.
It used to show up in my computer as My Book (F:).
Now it it just shows up as (F:).
When I try to open it all of my files and folders are gone.
It is completely empty.
When I click on properties it shows up as 0byts of 0byts free.
It shows up in Device Manager and Disk Manager as “Healthy”
I have had the same experience on multiple computers.
I know it has power since it plugs direclty into the wall and I can hear the disk spinning.
I have not tried a new SS cable but I am guessing since it is showing in my computer it is not the SS cable.
Any help you cna give would be huge.