My Book Essential 3.0

I plug in the external drive.  Nothing comes on the screen. I am running Windows XP.  All the drive does, it  makes clicking sounds and than a buzz, it repeats over and over.  light blinks in the drive.  Tryed on a different computer, same results. Friend has same external drive… Tryed it with her connecting cords and mine.   Just got the drive, can not access it.

Hello,

That’s normally related to a power issue. Make sure tto connect the drive directly to the wall outlet and the USB cable back to the USB ports.