I recently just purchased an Alienware M17x R4 and there seems to be an issue between the drive and the system somewhere, This drive i have owned for a few months and when i first got it there was an issue with connecting to my desktop win 7/32 which it ended up working out and i was able to use the drive with my system and now that i have this new laptop im not able to keep the dive connected so i can view my files that are backed up which is driving me mad this drive works perfectly fine with my desktop and my old hp vista 64 laptop and if i boot into unbuntu the drive dosen’t disconnect on me with my M17x R4… I worked for dell tech support for about 2 year so im good with computers and this byfar is the worst issue i have ran into.
Drivers have been reinstalled and i have installed the smartware and even updated the firmware with my desktop that works fine, I also have restored the system to factory and tried to see if that worked and i cant get the drive to stay connected on 3.0 and 2.0 i even tried uninstalling the ses drivers and using the win 7 drivers thinking i might get lucky but no dice, there is no reason that i should get any replys asking me to check the cable because i have 2 systems that my external drive is working perfect on, Is there some special drivers that i need in order to get this working on my brand new M17x R4 or will i have to go back to seagate and hope to have better luck.
