I have a problem with my newly bought My Book Essential 3.0 2 TB. I first used it on my laptop and it worked great, the installing went quick and simple, and since then it’s been working just fine. The problem appeared when I connected it to my desktop: the installation didn’t complete because the wizard couldn’t find a drive for the HDD and the pop-up window said it might not work properly. It did!
Ever since every time I connect the HDD to the desktop it doesn’t appear in My Computer (I’m running Windows XP SP2) and it freezes everything (nothing shuts down, every window showing content of the internal HDD stopps responding, and when I close them the explorer application goes down and I’m left with the Desktop Background and forced to restart my PC manually).
I looked into Device Manager and when I connect the HDD it shows in disk drives, but it says it doesn’t have a driver. After a few seconds the screen flickers and it says the device is working properly, but it still won’t appear in My Computer. Finally every window opened starts Not responding and I have to restart. I looked in Device Manager and found the SCSI and RAID controllers in conflict with something ( it has a yellow circle with a exclamation mark in it ).
I uninstalled this and connected the HDD again, the new hardware wizards appears and now it finds a driver, but it can’t install it properly, no matter if I try installing it of the Internet ( I went to the WD site and got the SES Driver) or I let it search for a driver.
Now I have a working IDE controller in the SCSI and RAID controllers ( I created a SCSI drive using Deamon Tolls ), when I connect the HDD it appears in Disk Drives with a working drive but it still doesn’t show up in My Computer, and after a while the freezing process begins and finally I restart the desktop manually. The My Book HDD appeared once it My computer, about the 4th time I connected it, but when I explored it’s content the window stopped responding and I had to restartand after that I never made it show up in My Computer.
Sorry for the long tale but I tried my best to explain what’s happening. Does anybody have an idea on how to solve this problem? Did anybody have the same problem with their My Book? I really hope someone can help me because I need to use the HDD on my desktop.