ok my book was replaced about six months ago with a brand new my book. It now wont read on any computer and i cant play movies i have on there. what should I do? it shows it is loading on computer and spins like its supposed to but last time it played it said i had corrupt files on it. please help thank you
If you connect your drive to another computer do you encounter the same problem? How about a different USB cable?
What OD are you usong and does the drive show in Disk Management?
yes i tried both a different computer and a different cord. I can see terabyte but cant access it or look at files on it.
my computers both are running windows 7
Did you try it in a USB 2.0 port? Does the drive show in Disk Management? Look down wher drives are shown as bars does it say anything there like Raw?
QUESTION: why was your initial drive replaced?
DIAGNOSIS: Faulty USB port within th external case… endemic fault within the 2TB/3TB external “book” series… check the posts by Joe_S and fzabkar for more information…
i tried in the 2.0 port shows up but cant see what file is on there. i also tried disk management showed the terabyte and how much space is available still cant look at the files on the terabyte