I want to back up files to my My Book Essential 2 TB USB 3.0 using Windows 8 File History but it’s not recognizing the drive.
The drive is visible in My Computer and File Explorer and I can save and retrieve files on it using other applications without any problems, File History appears to be the only app I’m struggling with. 2 other external drives (Freeagent and Freecom) are being recognized by File History.
So far I’ve:
- I believe I’ve downloaded and run the latest firmware update for the My Book (followed the instructions but not sure how to check)
- I believe also downloaded and installed the latest Windows 64x SES Driver ( again followed the instructions but not sure how to check)
- Removed Document locations that were included in the Windows 8 File Explorer Libraries
- Swapped the USB 3.0 cable into another USB 3.0 port.
All to no avail.