My Book Essential 2.0/3.0 loads up, but does not show up


#1

My external says it has installed correctly, but whenever I plug it in my either drives become unresponsive.  If I try to use the “safely remove hardware” it says the drive is in use and cannot be stopped.  Also the dive icon does not show up.  Finally when I do unplug the drive from the USB port the drive shows up for a second and then disappears.

I am operating on window Vista.  The drive works perfectly on my desktop.  The problem is with my laptop.

Sharkk171


#2

Hi there!

What OS is your desktop? If the problem is the laptop then what if try to reinstall the drivers and format it (To clean it)?


#3

The Desktop is Windows XP