The WD Community was created for Users, such as yourself, to help one another, and to share your experiences and ideas with one another. As Moderators, we are here simply to facilitate and oversee the community. If you have a question relating the what’s going on in the community, we will be happy to respond. However, if you are looking for technical support from WD, you will need to contact them directly.
HOWEVER, you need to get a power booster cable, because the drive is not getting enough power to spin the drive up on your pc through the USB port. Not enough power can cause it to click also.
To Contact WD for Technical Support