Hello y’all!!
I have a problem… I bought a new My Book Essential from Wallmart a few days ago and when I got home and tried to use it… I realized that it freezes my laptop…
At fisrt it was OK, I could install the software… Then like 10 mins after… My whole laptop freezed… I had to press the bottom to turn it off and then turn on it again…
I started to research about this… And I could find some similar situations… But there’s no answer to how to solve it…
I can not take it back because I don’t have the receipt anymore…
Any solutions of how to solve this problem??