My Book Essential (1 tb) Freezes my laptop

Hello y’all!!

I have a problem… I bought a new My Book Essential from Wallmart  a few days ago and when I got home and tried to use it… I realized that it freezes my laptop…

At fisrt it was OK, I could install the software… Then like 10 mins after… My whole laptop freezed… I had to press the bottom to turn it off and then turn on it again…

I started to research about this… And I could find some similar situations… But there’s no answer to how to solve it… 

I can not take it back because I don’t have the receipt anymore…

Any solutions of how to solve this problem??

Hi, have you tried to connect the My Book to another PC to see if the same problem happens? 

just check yer firmware wich version il is 1.4 change it for the last one 1.64