On my second drive in less than a month…
WD Smartware says there’s a new version so I update that. But you can’t disable the virtual cd without updating the firmware. I followed the firmware instructions exactly as described on the website. This is what happened both times:
The light is only half bright (it fully brightens up when pressing the power button) and the display is scrambled. Tried it on several Macs and none recognize it, not even in Disk Utility. It seems to not even boot up.
I have an RMA out on this one, but I’m hoping to at least pull some data off of it first.
I’ve unplugged the USB & power multiple times along with the Mac. Any suggestions?