WD Community

My Book Duo won't back up on Vista

I have a laptop which runs Window 7 and I’m running Raid 1 with no problems.  I also want to back up my Vista Business PC and for some reason it won’t back up; it comes up with this message " NO WRITABLE PARTITION FOUND".  I contacted support and they told me to download the programs from their website not from My Book Duo.  This didn’t make any difference at all. Here is a screen shot of what happens - disable back up. Need it to say BACK UP. Thanks in advance.

Hello,

Since you are having issues with the computer at work and It is possible your user does not have permissions in order to run the software I recommend you contact your IT department just to rule out that cause.

1 Like

Thanks Hamlet for your assistance.  All permissions check out okay.  It’s frustrating because I can plugin my old Astone 1T external hard drive and it backs up with no problems on the Vista Computer.  I think it’s time to change my operating system on the computer!!!

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.