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My Book AV isn't recognized

I was using this on my DVR but now have cloud service so I want to use on my computer. I tried on my Windows 8 but it could not format. I also connected with the USB to a Vista computer. It said it loaded the drivers but would not show up in explorer. I would hear the “ding” when disconnecting the cable.

Hello,

Since the drives are normally on a unique file system provided by the DVR, you might need to get a third party formatting utility.

Make sure that the drive is properly connected to the computer and the power source is connected directly to the wall outlet.

Support for Western Digital Hard Drives | Western Digital

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