I think I have a unique issue. I recently bought a mybook 6 TB HDD and the ac adapter female end will not fit into the back of the HDD. I’ve pushed very hard but it will simply not plug in. Is it possible to replace the ac adapter or request a new one?
Hello there. I’m having the same issue and I have tried every 12V ac cord I can get my hands on. Was there a solution to the problem? My cord used to fit when I bought my hard drive, it’s so strange because I’ve used this hard drive to back up my computer in the past.