My Book AC adapter doesn't fit. Cannot plug into back of HDD

Hey everyone,

I think I have a unique issue. I recently bought a mybook 6 TB HDD and the ac adapter female end will not fit into the back of the HDD. I’ve pushed very hard but it will simply not plug in. Is it possible to replace the ac adapter or request a new one?

Hi Corbo,

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Exact same problem. Any info on resolving would be warmly received.

I sent my back to the ebay seller. Complete BS that they cannot pack the correct adapter.


Virus-free. www.avast.com

Wow - uncool. At least I wasn’t imagining things… Thanks!

Hey; I’m having the same issue. Matched up my hard drive part number before I bought it. AC adapter doesn’t fit. Help!

I am having the same problem. Can you post the solution on a public forum

Hello there. I’m having the same issue and I have tried every 12V ac cord I can get my hands on. Was there a solution to the problem? My cord used to fit when I bought my hard drive, it’s so strange because I’ve used this hard drive to back up my computer in the past.

Hey there. Could you send me a message w the solution? I’m having the same issue

I sent the HDD back to the seller.

Sincerely,
Michael