My Book 3TB bought in 2004 keeps disconnecting and reconnecting on my PC. Is there an incompatibility with Windows 10? I have tried on 2 different computers, both running on Windows 10, and the same happens. Is there a fix I can download and apply to the HDD?
Hello, what is the model of the drive? The only thing that could be incompatible is the software that comes with the drive, other than that you should be good. Have you tried a different USB cable and a different USB port?
I had similar problem. I have tried all solutions posted online including:
- replace USB 3 cable
- change power setting in control panel
and others
But none of them works. BTW, I am running Windows 10.
Accidentally, I put on old power supply from my old WD drive and my WD My Book no longer disconnect for me. Hope it helps for anyone struggle with this issue.