Before I start, please don’t post did you try this or did you try that kind of stuff. Believe me, I tried it all already. Firmware updated (after problem surfaced). Made sure to have the latest NEC USB 3 drivers. Everything! I’m not looking for trouble shooting tips. I am VERY knowledgeable with PC’s and trouble shooting. This is more to see if anyone else is having the same issue as me and if they have a solution.
When I first plugged in the drive, it worked fine with my USB 3 ports but now after 2 weeks it will not show up in Windows anymore.
I tried plugging it into a different USB 3 port and nothing. I tried it on my other PC’s USB 3 ports (4 in total) and same result… it does not show up both in Windows and Disk Management anymore but it does spin up.
So I tried it on another port. It Works! Except it was a USB 2 port. In all, I tried it on 6 different USB 3 ports but it only works on USB 2.0 ports now. What the…!!!
I’ve explored all ways to try and get this thing to work again but I was not able to eliminate the USB cable as a culprit. It is the only USB 3.0 cable of this kind I have. (the one that came with the drive) The drive does spin up with the USB cable but nothing else happens. So the cable seems to be OK but I can’t confirm it.
So all my ports work, the power cord works, and the USB 3.0 cable “seems to work”, while the drive now only works on USB 2 ports, but not on the USB 3.0 ports (the whole reason for purchasing this drive).
I ordered another one so we will see what happens. I will be returning the problematic drive once I receive the new one so I can test to see if it was the USB cable or not. I will post my findings soon.